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Shipping policy
How long orders take to prepare, what delivery costs and where we ship.
01Processing time
Standard orders are processed within 7–8 business days.Custom or made-to-order items may take 10–15 business days before they ship.
02Shipping rates & delivery times
Shipping rates are calculated at checkout.Once your order has shipped, estimated delivery times are:
03Free shipping
Shipping is free on every order of $99 or more — in Canada, the United States and worldwide.Your cart shows how much more you need to add to qualify.
04International shipping
Customs duties, taxes and fees on international orders are the customer’s responsibility.Customs processing can add time to delivery.
05Order tracking
When your order ships you’ll receive a tracking number by email.Please allow 24–48 hours for tracking information to update.
06Shipping issues
If your package is lost or arrives damaged, email [email protected] within 7 days of delivery.Please make sure your shipping address is correct — we can’t be responsible for orders sent to an address entered incorrectly.
Still have a question?
Email [email protected] or send a message — Drashti will get back to you.
